Got a question about your WWOZ membership? Check out the answers to these frequently asked questions. If you don't find what you're looking for, please call us at (504) 568-1239 or email firstname.lastname@example.org. We're happy to help!
One year from your last renewal contribution. We'll send you notices starting a few months before — responding ASAP saves 'OZ mailing costs. If you have questions, please call (504) 568-1239 or email email@example.com.
A Krewe of Roux sustaining member agrees to make a monthly contribution to WWOZ on an ongoing basis via a credit or debit card. Select any amount you feel comfortable with (minimum $5 per month), provide us your credit card information, and your contribution will automatically be deducted from your card each month. Your membership will never expire and you'll avoid renewal notices!
Sometimes payments get credited to a membership account after we send renewal notices or pledge reminders. Please disregard the extra reminder and accept our apologies. Occasionally, your payment may not have been recorded as a renewal. If you are concerned, call Membership at (504) 568-1239 or email firstname.lastname@example.org.
For your protection, we do not store credit card information. So there is no problem in using a different credit card when you renew online or by phone.
If you move, please email email@example.com or call (504) 568-1239 with both your old and new mailing addresses. Your updated address information saves WWOZ mailing costs, so please keep us in mind as you update your information!
Simply email firstname.lastname@example.org or call (504) 568-1239 and ask to have all mailings stopped.
For security reasons, we do not mail Brass Passes. If you have a FedEx account or credit card, email email@example.com to have yours shipped via FedEx. You'll also have several opportunities prior to Jazz Fest to pick them up, or you can go to WWOZ's Will Call at the Fest. Stay tuned to our Brass Pass Pickup page for details.
If you requested a thank you gift when you pledged, you'll receive your gift(s) within 4 to 6 weeks. If it has been longer, please call Membership at (504) 568-1239 or email firstname.lastname@example.org. We appreciate your patience.
It depends on what we have left over. Email email@example.com or call Membership at (504) 568-1239 to find out if a particular item is available and at what pledge level. You can also check the WWOZ Swamp Shop for more 'OZ gear.
See the detailed descriptions of our thank you gifts.
For all contact information, including phone numbers and mailing address, visit our contact page.
WWOZ is all about inclusion, not exclusion, so every gift of any amount makes you a member. We have faith that members will give the most they can because they believe in the music and mission of listener-supported New Orleans community radio.
Your contributions to WWOZ are fully tax-deductible to the extent allowable by U.S. law, minus the fair market (retail) value of any thank you gifts you receive, which is listed in your thank you letter. Subtract the stated value of each gift you received to determine your tax-deductible contribution. Please consult your tax advisor if you have other questions about the deductibility of your pledge contribution.
You may be able to double your donation to WWOZ. Please ask your employer whether they have a Corporate Matching Gifts program. As a 501(c)(3) non-profit organization, 'OZ (as Friends of WWOZ) is eligible for these programs. Send a matching gift form from your Human Resources Department along with your membership contribution to:
Attn: Matching Gifts
PO Box 51840
New Orleans, LA, 70151.
Absolutely! You pay for the membership (at any level), and the other person receives the benefits. When you fill out the Brass Pass donation form online, check the box labeled "This is an honor or memorial gift" and enter the information in the boxes that appear. You can also call (504) 568-1239 to arrange this.
A planned gift for WWOZ can be an outright gift, a life income gift, or a charitable bequest, and it can be made during your lifetime or at the time of death. For detailed information about including WWOZ in your estate plans contact our Development Director by email at firstname.lastname@example.org or call (504) 568-1239.